Privacy Policy

bet565Privacy Policy of

Your personal information is our most important asset. In this policy, we clearly explain what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Bet565 – Protecting Your Privacy

We are committed to protecting your data not just in words, but in action.

SSL Encryption

Every transaction and data exchange is secured with 256-bit SSL encryption — completely unreadable to anyone outside.

Your data is never sold

We never sell your personal information to third parties. Your privacy is not a product to us.

Your Control

You can view, correct, or request deletion of your information at any time.

Secure Servers

Our servers operate under the highest security standards. Data is protected through firewalls, intrusion detection systems, and regular audits.

Restricted Access

Only authorised personnel can access the data they need. All unnecessary access is strictly restricted.

Spam-Free Communication

If you no longer wish to receive marketing messages, you can unsubscribe at any time. We respect your preferences.


Important: By using bet565, you are considered to have read and agreed to this Privacy Policy. If you have any questions, please contact us.

1 What Information We Collect

When you register and use bet565, we collect certain necessary information. This data is used solely to provide you with a secure and improved experience. We never request or collect information that is not needed.

The types of information we collect are listed in the table below:

Type of information Example Reason for Collection
Identity information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, mobile number Account Communications & Security Alerts
Financial Information Mobile Banking/Nagad number, transaction history Deposit & withdrawal processing
Technical information IP address, DSecurity monitoring & fraud prevention
Gaming activity Game history, bet amounts, wins & losses Responsible gaming & service improvement
  • We collect the information you provide directly when completing the registration form.
  • Technical information is collected automatically while you use the platform.
  • Copies of documents may be collected for identity verification during the KYC process.
  • When you reach out via live chat or email, a record of that conversation is retained.

2 How your information is used

Bet565 uses your information only for legitimate and specific purposes. We never use your data beyond its original intent. The reasons we use your information are clearly outlined below:

  • Account Management: Your information is used to create, verify, and maintain your account.
  • Payment processing: Financial information is used to process deposits and withdrawals.
  • Security assurance: Data is analysed to detect and prevent fraud, money laundering, and unauthorised access.
  • Service Improvement: We analyse your usage patterns to continuously improve the platform.
  • Personalised experience: Game recommendations and offers are provided based on your preferences.
  • Legal Obligations: Data may be used to provide information required by government or regulatory authorities.
  • Responsible gaming: Data is used to identify unusual gaming behaviour and provide appropriate support.
  • Customer support: Your information is used to address your complaints and queries.

We do not profit from your data. All data processing at bet565 is transparent, fair, and conducted on a need-only basis.

3 Who your information is shared with

Bet565 does not sell your personal information to any third parties. However, limited data may need to be shared in certain specific situations to operate our services:

  • Payment providers: Payment gateways including Mobile Banking and Nagad receive the necessary information to process transactions.
  • Game software providers: Limited data may be shared with licensed software companies for game operation purposes.
  • Law Enforcement Agencies: Information may be disclosed to authorities when required by court order or legal obligation.
  • Identity verification services: Specialised services are used for identity verification and fraud prevention class="warning-box">

    bet565 never sells or transfers your personal information to advertisers, data brokers, or any other commercial entities.

All third parties with whom data is shared are bound by bet565's confidentiality agreements and are prohibited from using that data for their own purposes.

4 Cookie Policy

Bet565's website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve the functionality of the platform.

  • Essential Cookies: Login sessions and security tokens are essential — the platform cannot function without them.
  • Functional Cookies: Used to remember your preferred language and game settings.
  • Analytics cookies: Used to understand how the platform is being used — this data is fully anonymised.
  • Marketing cookies: Used to display relevant offers; you can opt out of this at any time.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

5 Data protection measures

Bet565 follows the highest industry standards to protect your data. Our security infrastructure provides protection across multiple layers:

  • Stored data is protected with 256-bit AES encryption.
  • All network communications are encrypted using TLS 1.3 protocol.
  • Multi-factor authentication (MFA) is available for added security.
  • Regular security audits and penetration testing are conducted.
  • Data backups are performed regularly and stored securely in a separate location.
  • A 24/7 monitoring system is active to detect unauthorized access.

In the event of a security breach, we will notify affected users within 72 hours in accordance with legal requirements.

6 Data retention period

Bet565 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations:

  • Account Information: For the duration the account is active and for a minimum of 5 years after closure.
  • Financial Transactions: Retained for up to 7 years in accordance with financial regulations.
  • KYC Documents: Retained for a minimum of 5 years after account closure for legal compliance.
  • Gaming history: Retained for 3 years for responsible gaming compliance and dispute resolution.
  • Technical logs: Typically retained for up to 90 days for security purposes.

Once the retention period expires, data is securely deleted or fully anonymized so that you can no longer be identified in any way.

7 Your Rights

As a bet565 user, you have specific rights over your personal information. We fully respect and uphold these rights.

Right to access your information

You have the right to know what information we hold about you.

Right to Rectification

You have the right to request corrections to any inaccurate or outdated information.

Right to erasure

In certain situations, you may request the deletion of your data.

Data portability

You have the right to receive your data in a structured, portable format.

Right to restrict processing

You may request that we restrict the processing of your data in certain circumstances.

Right to Object

You may object to marketing communications or to specific types of data processing.

To exercise these rights, please contact our support team. We typically respond to requests within 30 days. In some cases, legal constraints may prevent us from fulfilling certain requests — we will inform you of the reason if that occurs.

8 Third-party links & services

The bet565 platform may integrate certain third-party services, such as payment gateways or game software providers. These third parties have their own privacy policies, and bet565 does not have direct control over them.

  • You should review the privacy policy of any third-party service before using it.
  • Bet565 shares only the minimum necessary data with third parties.
  • All third parties are required to comply with bet565's data protection standards.
  • Bet565 is not liable for data breaches by third parties; however, we will notify you if such an incident occurs.

Any external website you visit outside of bet565 is not covered by our Privacy Policy. Please use third-party sites with caution.

9 Child Protection Policy

Bet565 is exclusively for users aged 18 and above. We do not collect information from or provide services to anyone under 18, under any circumstances.

  • Age verification is mandatory at the time of registration.
  • Where there is doubt, age is verified through KYC documentation.
  • Any account found to belong to a user under the age of 18 will be closed immediately.
  • Parents or guardians who have concerns are welcome to contact us.

If you suspect a minor is using bet565, please report it to [email protected] immediately. We will take swift action.

10 Privacy Policy updates

Bet565 may update this Privacy Policy from time to time. When changes occur, we will notify you in the following ways:

  • The "Last Updated" date at the top of this page will be revised.
  • For significant changes, a notice will be sent to your registered email address.
  • A pop-up notification may be displayed when you log in to the platform.

Continued use of the platform after any changes have been made constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11 Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please contact our dedicated privacy team. We typically respond within 24 hours.

  • Email: [email protected]
  • Live Chat: bottom-right corner of the platform
  • For general inquiries, please visit our FAQ View page

We are always ready to resolve data protection concerns. Protecting your privacy is bet565's highest priority.


Your Data Is Secure — Join Now

Bet565 respects your privacy. Open an account with confidence and start enjoying a world-class gaming experience.

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